jbdt Privacy Policy

jbdt is a trusted online gaming platform in Bangladesh. We believe that protecting our users' privacy is a fundamental responsibility. This policy clearly and simply explains what information we collect, why we collect it, and how we keep it secure.

This Policy applies to our website, mobile application, and other digital services. It takes effect from the moment you create an account, log in, or use any of our services on jbdt.

jbdt collects information in several ways. The types and sources of information collected are described in detail below.

1.1 Information You Provide Directly

When you register on jbdt or manage your account, you voluntarily provide us with the following information:

• Full name and date of birth
• Valid email address and mobile number
• National ID (NID) or passport details (for age verification)
• Bank account or mobile financial service (bKash, Nagad, Rocket, Upay) details — for payment processing only
• Your chosen password and security question answers
• Any information provided when contacting customer support

1.2 Automatically Collected Information

When you use jbdt, certain information is collected automatically. This includes:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Time, date, and location of access to the platform
• Your usage patterns and preferred games
• Transaction history and amounts

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, improve platform performance, and provide a personalized experience. You can control cookies through your browser settings, though some services may become limited as a result.

jbdt uses your information only for specific, lawful, and transparent purposes. We process your information for the following reasons:

2.1 Account Management and Verification

We use your personal information to verify your identity and age (21 or older). jbdt is a platform for adults only. Age verification is a legal requirement and is essential for protecting minors.

2.2 Payment Processing

Your financial information is used to complete deposit and withdrawal transactions. We ensure secure transactions via bKash, Nagad, Rocket, Upay, and bank transfers. Your payment information is protected using industry-standard encryption.

2.3 Security and Fraud Prevention

We operate security measures to protect your account from unauthorized access and to detect fraudulent activity. Your data is used to automatically identify and block suspicious transactions or login attempts.

2.4 Customer Service Improvement

Our 24/7 support team has limited access to your account information in order to resolve your issues quickly and effectively. Without this, fast service would not be possible.

2.5 Ensuring Responsible Gaming

We implement responsible gaming policies by monitoring your gaming patterns. If signs of problematic behavior are observed in any user, we try to provide them with assistance.

2.6 Platform Improvement

We continuously improve our platform by analyzing overall user experience. Data used for this purpose is fully anonymized before processing.

jbdt does not sell your personal information to third parties. However, information may be shared in certain specific circumstances:

3.1 Service Provider Partners

We work with trusted third parties for payment processing, technical infrastructure, and customer service management. These partners are given limited access only to the information necessary to provide their specific services, and they operate under strict confidentiality agreements.

3.2 Legal Obligations

We may disclose information to authorities to comply with applicable laws, regulations, or court orders in Bangladesh. In such cases, we provide only the minimum information required.

3.3 Fraud and Crime Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activity. This is also important for your own protection.

3.4 Business Restructuring

In the event of a merger, acquisition, or business restructuring, your information may be transferred. In such cases, the new entity will also be obligated to ensure protections consistent with this Privacy Policy.

jbdt follows the highest industry standards to protect your information. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is end-to-end encrypted.
• Data Encryption: Stored sensitive data — particularly financial and identity-related information — is protected by strong encryption algorithms.
• Two-Factor Authentication (2FA): You have the option to enable 2FA as an additional layer of security on your account.
• Regular Security Audits: Regular cybersecurity tests are conducted to identify vulnerabilities in our systems.
• Access Controls: Only authorized staff can access user data, and this is strictly monitored.
• Firewall and Intrusion Detection: Real-time threat monitoring systems are active at all times.
• Data Backup: Your information is backed up regularly and stored on secure servers.

While we strive to ensure the highest level of security, no digital system can be claimed to be 100% secure. Therefore, it is very important that you keep your password private and immediately report any suspicious activity to us.

jbdt retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

5.1 While Your Account Is Active

Your profile information, transaction history, and gaming records are retained for the entire period your account remains active.

5.2 After Account Closure

Even after you close your account, certain information necessary for legal compliance and financial record-keeping may be retained for a set period of time. This period is determined by applicable law.

5.3 Data Deletion

Once the retention period ends, your information is securely and permanently deleted, or anonymized in a way that makes it impossible to link back to you in any way.

As a jbdt user, you have several important rights over your own information:

6.1 Right to Access

You have the right to view what information we hold about you. You can contact our customer support to request a copy of this information.

6.2 Right to Correction

If any of your information is incorrect, you can request that it be corrected. You can update most information yourself through your account settings.

6.3 Right to Deletion

In certain circumstances, you can request that your data be deleted. However, due to legal obligations, some information may not be possible to delete immediately.

6.4 Right to Object to Processing

You have the right to object to your information being processed for certain purposes. However, this objection may affect the delivery of services.

6.5 Right to Opt Out of Marketing Communications

You have the right to opt out of any promotional communications from jbdt (such as emails or messages about bonus offers). This can be done through your account settings or by contacting our support team.

If you wish to exercise any of the rights listed above, please contact us. We will respond to your request as quickly as possible.

jbdt strictly provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors.

Age verification during registration is mandatory. If it comes to our attention that a minor is using the platform, their account will be closed immediately and all associated information will be securely deleted.

Parents are requested to remain vigilant to ensure your children do not use online gaming platforms. If you believe a minor is using our platform, please contact us immediately.

The jbdt platform uses certain third-party payment services (such as bKash, Nagad, Rocket, Upay, and banking partners) to process transactions. These services have their own privacy policies, which jbdt does not control.

You are advised to read the separate privacy policies of these third-party platforms regarding how your information is used on them. jbdt is not responsible for the data processing practices of third parties.

jbdt may update this Privacy Policy from time to time. For any significant changes, we will provide a clear notice to your registered email address or on the platform.

If you continue using the platform after a policy update, it will be considered that you have accepted the new policy. Therefore, you are advised to read this page once after each update.

The date of the most recent update will always be displayed at the top of this page, so you can easily see when this policy was last changed.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact jbdt's customer service team. We take all requests seriously and will try to respond as quickly as possible.

If you believe your privacy rights have been violated and have not received a resolution after contacting us, you have the right to file a complaint with the relevant legal authority.